Custom Dept FAQs

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The custom departments of MAKE have all been moved to our new MAKE Studio / Fulfillment Centre located at 1420 Frances Street in East Vancouver. 

You do not need an appointment to pick up completed orders from our store - just come by during our store hours after you have been informed by our staff that your order is ready for pick-up!)


For CUSTOM PRODUCTS, shipping times are in addition to production times.

The Embroidery Desk is open 7 days a week for reserved appointments. Please book ahead. Email us to reserve your time: embroidery@makevancouver.com

> Click here for info on our custom VOLUME offerings

Custom Embroidery at MAKE

EMBROIDERY INFO

1-5 items = 3 - 5 days
6 - 12 = 7 business days
24+ = 7 - 10 business days
60 + = 10 - 12 business days 

  • For CUSTOM PRODUCTS, shipping times are in addition to production times.
  • The turnaround time for volume orders will differ from our standard turnaround times, depending on the size of the order. Please let us know far in advance if you have a hard deadline, so that the departments are able to accommodate your request and fulfill your order in a timely manner.
  • Ask us about same day embroidery

  • If you need your items in a specific time frame we may be able to support this. Reach out to the team with your request & timeline. In some instances we charge a rush fee of $75. 

  • Drop offs available at Granville Island and also to our studio by special request - Monday to Friday from 9am to 5pm

  • Pick ups available at Granville Island, MAKE Gastown and the MAKE Studio (1420 Frances St) - by special request only - Monday to Friday from 9am to 5pm
  • More information on Embroidery at MAKE
  • Start a custom online Embroidery project

Custom Engraving at MAKE

    ENGRAVING INFO

    • We are currently not accepting customer provided items
    • For CUSTOM PRODUCTS, shipping times are in addition to production times.
    • The turnaround time for volume orders will differ from our standard turnaround times, depending on the size of the order. Please let us know far in advance if you have a hard deadline, so that the departments are able to accommodate your request and fulfill your order in a timely manner.
    • No same day service available
    • Pick ups available at Granville Island
    • Drop offs available at Granville Island
    • Pick ups are also available at the MAKE Studio (1420 Frances St) - by special request only - Monday to Friday from 9am to 5pm
    • More information on Engraving at MAKE

    Custom Printing at MAKE

    PRINTING & SUBLIMATING INFO

    • For CUSTOM PRODUCTS, shipping times are in addition to production times.
    • The turnaround time for volume orders will differ from our standard turnaround times, depending on the size of the order. Please let us know far in advance if you have a hard deadline, so that the departments are able to accommodate your request and fulfill your order in a timely manner.
    • No same day service available
    • Please contact our Concierge Desk if you need your project completed sooner. NOTE: A rush fee may apply
    • Questions? Quote requests? Email the Printing department
    • Pick ups available at Granville Island
    • Drop offs available at Granville Island
    • Pick ups are also available at the MAKE Studio (1420 Frances St) - by special request only - Monday to Friday from 9am to 5pm
    • Email to book an appointment for an in-person consultation with our Concierge Desk
    • More information on Printing at MAKE
    • Start a custom online Printing project

    All Over printed t-shirt by MAKE

    Visit us on Granville Island

    Visit us at the MAKE Studio / Fulfillment Centre