Shipping

CANADA POST STRIKE

Please note that MAKE is still offering shipping but cannot guarantee delivery times during the Canada Post strike. To stay informed on strike activity, visit canadapost.ca/negotiations

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CUSTOM ORDERS

Please note that for CUSTOM PRODUCTS, shipping times are in addition to production times.
For our most up to date production times, please see our Custom Department FAQ page.

FREE SHIPPING

MAKE offers FREE SHIPPING on retail web orders over $125 shipping to Canadian provinces
Regular shipping rates apply for Nunavut
Shipping rates will be calculated at check out and apply to online retail orders only.
Free shipping does not apply to volume or corporate orders even if they are ordered online
Free shipping does not apply to custom products ordered on GoMAKECustom
If you are inquiring about shipping volume and corporate orders, we will provide a custom quote > email askus@makevancouver.com

IN-STORE PICKUP

MAKE offers FREE "In-Store" pick up for locals who have placed online orders
Online orders can also be picked up at MAKE Gastown
Please visit MAKE Gastown's website for their current hours

ABANDONED ORDERS

If you fail to pick up your order within a reasonable time frame, your order is subject to our Abandoned Order Policy. We notify via email when orders are ready for pick up, we will re-notify once before the 60 day pick up period expires.

All orders except those containing custom embroidery: If you do not pick up your order within 60 days from when we notify you your order is ready for pick up, we will consider your order abandoned. Your order will be refunded minus a 20% restocking fee. If the item purchased is listed as a limited time offer, part of a fundraising campaign, on sale, or a holiday item, you will not receive a refund and the order will be donated.

Orders containing custom embroidery: If you do not pick up your custom order within 60 days from when we notify you your order is ready for pick up, we will consider your order abandoned. You will not receive a refund and the order will be donated.

INTERNATIONAL SHIPPING

Yes, we can ship internationally - regular rates available.
Shipping rates will be calculated at check out.